Terms of Service

1. Business customers only

Our services are for businesses in the United States. By buying a plan, you confirm that you are buying for a business purpose and that you are authorized to accept these Terms for that business.

2. Plans and services

We offer monthly plans for SEO and AI search visibility, social media management, and Google Business Profile management, and a bundle of all three. What each plan includes, its limits, and its monthly price are listed on our website at the time you buy. If we agree on a different scope in writing, such as a proposal or quote, that written agreement controls for scope and price, and these Terms control everything else.

Additional locations, add-on services, and work beyond your plan's limits are quoted in writing before we start.

Free business pages at aflame.cc/c/ are provided by Aflame.cc under the Aflame.cc Free Business Page Terms (aflame.cc/account/terms), not under these Terms. These Terms apply only to the marketing services described on this site.

Monthly limits, such as the number of posts or content sets, do not carry over to the next month.

3. Getting started

After you pay, we will email you to collect your business details and help you connect your accounts. We start work once you have given us what we need and connected the required accounts. Your billing starts on the day you pay, not on the day work starts. If you cancel within 14 days of your first payment and we have not started any work, we will refund that first payment.

4. Your approval before anything is published

We send social media posts, Google Business Profile posts, and review replies to you for approval, and we publish them only after you approve. For changes to your website, we agree on the changes with you or your web developer before they go live. You are responsible for the accuracy of the business information, offers, prices, and claims you give us or approve.

5. Your accounts and materials

Your Google, social media, and website accounts stay in your name and under your ownership. You keep ownership of your brand and of the photos, logos, text, and other materials you give us. You confirm that you have the right to use them, and you allow us to use them only to provide your services.

Content we create for you is yours to use once the month in which we delivered it has been paid for. We keep ownership of our own tools, software, templates, and methods.

6. Account access

You connect your accounts through each platform's official authorization, in the client portal operated by AflameAI, an affiliated brand of HUIWANLI LLC. We do not ask for your passwords. We use the access only to provide your services. You can remove our access at any time, but some services may stop working until it is restored.

7. Fees, billing, and automatic renewal

Plans are billed monthly in advance. There is no long-term contract and no minimum term. Standard plans have no setup fee; any one-time fee for custom work will be quoted in writing before you agree to it.

Your subscription renews automatically every month on the same date, and you will be charged the monthly price you agreed to until you cancel. Prices do not include taxes; we will add sales tax where the law requires it. Payments are processed by our payment processor, and we do not store your full card number.

8. Cancellation

You can cancel at any time by emailing [email protected]. Cancellation stops all future charges. Your services continue until the end of the month you have already paid for, and then end.

9. Refunds

Payments for a month that has started are not refunded for unused days, except where the law requires a refund or as described in section 3. If we charge you in error or charge you twice, we will refund the incorrect amount.

10. Failed payments

If a payment fails, we will let you know, and our payment processor will try again over about two weeks. If a payment is more than 7 days overdue, we may pause your services until it is paid. If all attempts fail, your subscription ends automatically.

11. Price changes

We will email you at least 30 days before any change to your monthly price. The new price applies from your first billing date after that notice period, and you can cancel before then.

12. No guaranteed results

Search rankings, map rankings, answers from AI assistants, social media reach, website traffic, leads, and sales depend on third-party platforms, your market, and other factors we do not control. We do not guarantee any specific ranking, placement, mention, traffic, lead, or sale.

13. Platform rules and honest marketing

Our services depend on platforms such as Google, Meta, TikTok, and YouTube. Their rules, features, and availability can change at any time, and we are not responsible for actions those platforms take on your accounts.

We do not write fake reviews, buy reviews, offer rewards only for positive reviews, hide or suppress negative reviews, or buy followers, likes, or other engagement. You agree not to ask us to do any of these things, or anything else that breaks the law or a platform's rules.

14. AI-assisted work

We use AI tools to help research and draft content, review replies, and reports, and a person on our team reviews the work before it reaches you. Please check facts, offers, and prices before you approve anything.

15. Confidentiality

Each of us will keep the other's non-public business information confidential and use it only for our work together, unless the law requires us to disclose it.

16. Ending services

You can end your services by canceling under section 8. We may pause or end your services, with notice, if you seriously or repeatedly break these Terms, or immediately if continuing would break the law or a platform's rules. If we end your services for any other reason, we will give you at least 30 days' notice and refund any amount you prepaid for time after the end date. Sections 5, 9, 12, 15, 17, and 18 continue to apply after services end.

17. Disclaimers and limitation of liability

Except as stated in these Terms or a written agreement with you, our website and services are provided “as is,” without other warranties, to the extent the law allows.

To the extent the law allows, neither of us is liable to the other for indirect, incidental, special, or consequential damages, or for lost profits or revenue. Our total liability for any claim related to these Terms or our services is limited to the amount you paid us in the 3 months before the claim. These limits do not apply to fraud, willful misconduct, or anything else the law does not allow us to limit.

You are responsible for claims made against us that result from materials, offers, or business information you provide or approve.

18. Disputes and governing law

If a dispute comes up, please email us first. We will try in good faith to resolve it within 30 days. If we cannot, either of us may bring a claim in the state or federal courts located in Los Angeles County, California, and both of us agree to those courts' jurisdiction. Either of us may also use small claims court for a claim that qualifies. These Terms are governed by the laws of the State of California.

19. Text messages

If you sign up on our SMS sign-up page (aflame.cc/sms-opt-in/), Aflame will send you Aflame.cc Customer Care text messages about your inquiries, consultation scheduling, appointment confirmations, projects, and services. We do not send marketing texts. Message frequency varies. Message and data rates may apply. Consent is not a condition of buying any service.

Reply STOP to any message to opt out, and reply HELP for help. You can also email [email protected]. Mobile carriers are not liable for delayed or undelivered messages. See our Privacy Policy for how we handle your mobile number and consent.

20. Changes to these Terms

We will post changes on this page and update the effective date. If a change materially affects existing clients, we will email you at least 30 days before it takes effect. If you do not agree, you can cancel before then.

21. Contact

HUIWANLI LLC, Los Angeles, California

Email: [email protected]